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In my experience it depends on the principal. We’ve had everything from principals who were the core of the problem, to extremely helpful principals and everything in between. What kind of help are you looking for from them? If the director of SPED isn’t meeting your needs it can’t hurt to go to the principal and plead your case but you may need to go to the superintendent and plead your case – if the school is being negligent in providing the tools he needs it is entitled to then You need to take some action. Can you/have you requested a full IEP eval to see if he can move from a 504 to an IEP? Schools do, even if they shouldn’t, treat the two differently.