Dealing With Interruptions
Q:
"Interruptions destroy my train of thought. I've considered locking my office door and telling people not to bother me unless it's an emergency! How do I maintain concentration?"
A:
My assumption is that you are talking about interruptions at a corporate workplace and not a home office. This is a very common problem and the best solution is to "Say what you mean and mean what you say." First of all, you need to tell everyone that you are working on changing your habits to become more effective and you need their help. Tell them that during certain times or when your door is closed, you are simply not available and are not to be disturbed. Obviously, there would be exceptions to this rule, and if you can clearly identify those exceptions, so much the better. Saying 'unless it's an emergency' may not be clear enough—what is an emergency to one person may not be an emergency to you. It's also a good idea to have someone who can cover for you or to whom you can refer questions while you are not available, and you can do the same for that person when he needs uninterrupted time. After having explained that these are the new rules, it is now up to you to enforce them. If your door is closed and someone knocks, do not automatically allow them admittance, make them justify the interruption. When they ask if you have a minute, tell them no, and ask them to come back later or refer them to someone else. If your door is open and you are working on a project and someone interrupts, before they can begin, explain you're working on something important now and ask them if this can be discussed at a later/better time. This can be very uncomfortable at first, changing habits always is, but if you are serious about limiting your interruptions so you can focus on the task at hand, it's up to you to back up what you told everyone. It does no good at all if you tell your office mates that you don't want to be disturbed when the door is closed and then allow them to disturb you anyway; it's all talk and not taken seriously. The key here is consistency—you must be firm and consistent, exactly as if you were dealing with children. Your office mates must understand that while you want to be cooperative and helpful to them, constant interruptions defeat the purpose; you can't be effective or efficient if you can't stay focused. Other options for drop in visitors:
Holly Uverity's Houston-based firm, Office Organizers, was established in 1993. Utilizing a proven method of organization, Office Organizers works with business professionals to maximize their effectiveness by creating organization systems.
Along with her hands-on organizing and consulting work with clients, Holly teaches seminars on time management and organization skills for both her corporate clients as well as through the Small Business Development Center.
Holly is a very active member of NAPO, the National Association of Professional Organizers, and is the 1999 recipient of NAPOs prestigious President's Award. She is the editor of NAPO's national newsletter and works on several NAPO national committees. Holly is the founding president of Houston Professional Organizers and serves in leadership roles in business organizations in Houston.
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