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Thread : HELP PLEASE! Awkard meeting with boss re: spelling errors, unfinished assignments  
26 Jul 2010 @ 11:57 PM
youngprofessional Join Date: Mon 26th Jul 2010
Threads: 1 Posts: 0
HELP PLEASE! Awkard meeting with boss re: spelling errors, unfinished assignments

I'm new this forum and I thank you for all the advice and support you can give me. About me: I work in higher education, I'm 26 years old, I'm a professional doing recruitment, creating and editing marketing materials and doing design work. I have worked at my current job at the university for 3 months. There is a 6 month probationary period and I'm scared to death! I love my job and want to keep it.

Right now I want to crawl into a hole never to return to the surface. I never know how to handle criticism at work and it's always the same for me: unfinished assignments, lack of attention to detail. Today my boss called me into her office and pointed out numerous mistakes: - not dating correspondence properly -misusing "their" and "they're" and "it's and its." - spelled "knowledge" as "Knodlege" on the website.

Bottom line is: I obviously know the proper usage so how did this happen numerous times??

I'm humiliated! I was a 4.0 college student with honors, I was close to winning a Fulbright scholarship... I don't make mistakes like this! The whole job is correspondence and attention to detail! I feel like such a shmuck! I was just hired three months ago as the best candidate out of two hundred people and here I am lousing things up making myself look incredibly stupid and ignorant. Ugh.

So, I ended up nearly in tears (how embarrassing) and blurted out: "Okay, can I be honest with you? I changed medication recently and I think it's affecting me. I've noticed these errors within the last month and I've been trying to pay attention to them (which is true). I have ADD and anxiety. Trust me, this is not how I usually am. I pride myself on language and writing, this is terribly embarrassing."

All of which I said came out bumbling, nearly in tears... so unprofessional of me. I'm so embarrassed. She was pretty nice about it and asked me "what triggers" my anxiety, I said "Relationship stuff, never at work, I don't worry about that." I have a job which involves a lot of travel so all of the sudden she's saying "Well, when you're on the road, you should have a plan in place because it can cause anxiety." Which isn't my problem at all.

Please help. What can you make of this? If you were a supervisor what would you think? How should I have handled this.... and more importantly where do I go from here so that I can improve on my performance and go above and beyond what's expected at my job? I really feel like I screwed up BAD.

Thank you! :)

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21 Aug 2010 @ 11:23 PM Reply # 1
ADDed_Value62 Join Date: Thu 12th Jun 2008
Threads: 0 Posts: 1
I used to tell my junior engineers...

when they screwed up to not worry about it too much. Odds were they would screw up much worse than this in the future. THAT sent the local touchy-feely HR person into a ground loop! But in my business all the pros have war stories about their spectacular screw ups. It's hard to feel humiliated when senior colleagues have screw ups of such greater proportions to share.

There are a number of organization systems for handling work so as to not miss assignments etc. Pick one. If it doesn't work discard it for another. You worked through college just fine getting things done - what has changed? Many things to be sure, but the answer is in the details. Take the time to objectively review your work processes vs work load. Being new and trying to be impressive are you taking on too much? You are concerned about going above and beyond what's expected. That's admirable, but let's make sure that you're first meeting what is currently expected.

Work with your boss on this. If there were 200 people in the applicant pool I can guarantee you that not everyone on your interview team wanted to hire you. In all probability though your current manager wanted to hire you and has a vested interest in your success beyond just getting the job done right. And while she probably doesn't get the whole ADD/anxiety thing, she did immediately try to provide some help. What you need to demonstrate now is that you are working on it.

Believe me every manager has had people cry on them; or almost cry on them. Given the continuum of subordinates' emotions that most managers have experienced a few tears aren't that bad. Just as long as it doesn't become habit. Having to distribute pictures of a disgruntled employee to your neighbors and day care provider because said employee has threatened your family? That's bad.

Misspelled words should be caught by the spell checker unless you assembled the word out of pictures of letters. If the tool you are using doesn't have a spell checker create the text in a tool that does. If it's a web deployed app try using Firefox with its built in spell check function. Set up correspondence templates to auto date. If it's something you have to manually date get a stamp. if it's something legal that you have to manually date get a stamping tool that increments the date automatically. My point is to make your tools do as much of the detail work as possible. You need to do the creative work the machines cannot.

If you are going to crawl into a hole make sure to take some work with you. Might as well get something done while you're in there. Same thing with feeling humiliated. Unless you can derive some great motivation from feeling humiliated I wouldn't bother. It's a profitless, draining emotion.

Besides, you've got more important work to do!

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