How to Say No
4. Be brief. A tall order for minds that race like wild fire through a dry forest, but it can be done if you slow down all those thoughts dancing through your brain. Instead of explaining why you can't attend a late-night party for a coworker who is leaving, just say, "I'm sorry, but I have to be home early." The more reasons you give someone why you can't do something, the harder the person will try to convince you that you can.
5. Be unconditional when saying no. Using the words "maybe," "but," and "if" won't do. This happens when we think out loud. It's best to think, decide, and speak—in that order.
Next: And Remember:...